Ongoing training

The most common reasons for lack of software training in businesses:

· The cost of the training

· Time away from productivity

· Lack of training facilities

I address these issues when I come onsite and train some of your workers, one on one. This allows each individual to get just the training he or she needs without a formal training class. This approach pinpoints the exact needs and weaknesses that your employee faces and corrects them. You choose who needs help the most and I take care of the rest.

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Alternate to outsourcing IT support

Some small businesses outsource their computer support, which is fine but a little costly. Sometimes a technician cannot get to a company’s site as fast as needed so quite often an internal worker is assigned the task of computer support for the smaller problems.

I can train that person to provide better local support for your business, reducing the need to call for outside help like me. This could provide a nice savings for your company.

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Desktop support

I help existing IT departments with:

· Rollouts

· Disk imaging

· Desktop/user support

· Helpdesk

· Data backup

· New installations

· Monthly visit and check up

Network setup

Many small to medium size companies add to their network a little at a time and usually without a long range plan. Sometimes small network restructuring can vastly improve the overall productivity of your office.  Sometimes opinions about just how to network computers can vary according to different knowledge levels. I worked for an outsourcing business where another technician espoused the use of a low-end pc for a client’s only file server. I, of course, disagreed. The files were large and the server was going to take a lot of hits.

A few little changes to existing small networks can reduce network problems for years to come.

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